Last Updated 12/08/2024

Terms and Conditions

1. Agreement of Terms

By accessing and using https://posturecorrector.ai (“Website”) and the PosturePerfect App (“App”), you agree to be bound by these Terms and Conditions (“Terms”). These Terms apply to all visitors, users, and others who access or use the Website or App. If you disagree with any part of the Terms, then you may not access the Website or App.

2. Intellectual Property Rights

All content on this Website and App, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, digital downloads, data compilations, and software, is the property of PostureCorrector.ai or its content suppliers and is protected by international copyright laws.

2.1 Trademark

PostureCorrector.ai, the PosturePerfect App, and other marks indicated on our Website are trademarks or trade dress of PostureCorrector.ai. These trademarks may not be used in connection with any product or service that is not PostureCorrector.ai’s, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits PostureCorrector.ai.

3. User Representations

By using the Website or App, you represent and warrant that:

• You have the legal capacity and agree to comply with these Terms;
• You are not a minor in the jurisdiction in which you reside;
• You will not access the Website or App through automated or non-human means, whether through a bot, script, or otherwise;
• You will not use the Website or App for any illegal or unauthorized purpose;
• Your use of the Website or App will not violate any applicable law or regulation.

4. User Registration

You may be required to register with the Website or App. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine that such username is inappropriate, obscene, or otherwise objectionable.

5. Prohibited Activities

You may not access or use the Website or App for any purpose other than that for which we make the Website and App available. Prohibited activities include, but are not limited to:

• Attempting to bypass any measures of the Website or App designed to prevent or restrict access to the Website or App, or any portion of the Website or App;
• Engaging in unauthorized framing of or linking to the Website or App;
• Engaging in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools;
• Using the Website or App to advertise or offer to sell goods and services;
• Using the Website or App as part of any effort to compete with us or otherwise use the Website or App and/or the Content for any revenue-generating endeavor or commercial enterprise.

6. User-Generated Contributions

The Website or App may invite you to chat, contribute to, or participate in blogs, message boards, online forums, and other functionality, and may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Website or App.

6.1 Contribution License

By posting your Contributions to any part of the Website or App, you automatically grant, and you represent and warrant that you have the right to grant, to us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide right, and license to host, use, copy, reproduce, disclose, sell, resell, publish, broadcast, retitle, archive, store, cache, publicly perform, publicly display, reformat, translate, transmit, excerpt (in whole or in part), and distribute such Contributions.

7. Social Media

As part of the functionality of the Website or App, you may link your account with online accounts you have with third-party service providers by either: (i) providing your third-party account login information through the Website or App; or (ii) allowing us to access your third-party account. You represent that you are entitled to disclose your third-party account login information to us and/or grant us access to your third-party account.

8. Submissions

You acknowledge and agree that any questions, comments, suggestions, ideas, feedback, or other information regarding the Website or App (“Submissions”) provided by you to us are non-confidential and shall become our sole property. We shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of these Submissions for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.

9. Site Management

We reserve the right, but not the obligation, to:

• Monitor the Website or App for violations of these Terms;
• Take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms, including without limitation, reporting such user to law enforcement authorities;
• Manage the Website or App in a manner designed to protect our rights and property and to facilitate the proper functioning of the Website or App.

10. Privacy Policy

We care about data privacy and security. Please review our Privacy Policy, which also governs your use of the Website and App, to understand our practices. By using the Website or App, you agree to be bound by our Privacy Policy, which is incorporated into these Terms.

11. GDPR Compliance

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Our goal is to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. Please refer to our GDPR Compliance section within the Privacy Policy for detailed information on your rights and how we handle your data.

12. Term and Termination

These Terms shall remain in full force and effect while you use the Website or App. Without limiting any other provision of these Terms, we reserve the right to, in our sole discretion and without notice or liability, deny access to and use of the Website or App (including blocking certain IP addresses), to any person for any reason or for no reason, including without limitation for breach of any representation, warranty, or covenant contained in these Terms or of any applicable law or regulation.

13. Modifications and Interruptions

We reserve the right to change, modify, or remove the contents of the Website or App at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Website or App. We also reserve the right to modify or discontinue all or part of the Website or App without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Website or App.

14. Dispute Resolution

In the event of any dispute or claim relating in any way to your use of the Website or App, you agree that any dispute shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions. You agree to submit to the personal and exclusive jurisdiction of the courts located within the United Kingdom.

15. Corrections

There may be information on the Website or App that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Website or App at any time, without prior notice.

16. Disclaimer

The Website and App are provided on an as-is and as-available basis. You agree that your use of the Website and App services will be at your sole risk. To the fullest extent permitted by law, we disclaim all warranties, express or implied, in connection with the Website and App and your use thereof, including, without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

17. Limitations of Liability

In no event shall we or our directors, employees, or agents be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profit, lost revenue, loss of data, or other damages arising from your use of the Website or App, even if we have been advised of the possibility of such damages.

18. Indemnification

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) your Contributions; (2) use of the Website or App; (3) breach of these Terms; (4) any breach of your representations and warranties set forth in these Terms; (5) your violation of the rights of a third party, including but not limited to intellectual property rights.

19. User Data

We will maintain certain data that you transmit to the Website or App for the purpose of managing the performance of the Website or App, as well as data relating to your use of the Website or App. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Website or App. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.

20. Cookies

The Website and App use cookies to distinguish you from other users. This helps us to provide you with a good experience when you browse our Website or use our App and also allows us to improve our services. By continuing to use the Website or App, you are agreeing to our use of cookies.

20.1 The Cookies We Set

• Account-related cookies: If you create an account with us, we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out, but in some cases, they may remain afterward to remember your site preferences when logged out.
• Login-related cookies: We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page.
• Survey-related cookies: From time to time, we offer user surveys and questionnaires to provide you with interesting insights or to help us understand our user base more accurately. These surveys may use cookies to remember who has already taken part in a survey or to provide you with accurate results after you change pages.
• Form-related cookies: When you submit data through a form such as those found on contact pages or comment forms, cookies may be set to remember your user details for future correspondence.
• Site preferences cookies: In order to provide you with a great experience on this site, we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences, we set cookies so that this information can be called whenever you interact with a page that is affected by your preferences.

21. Electronic Communications, Transactions, and Signatures

Visiting the Website or App, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Website or App, satisfy any legal requirement that such communication be in writing. You hereby agree to the use of electronic signatures, contracts, orders, and other records, and to electronic delivery of notices, policies, and records of transactions initiated or completed by us or via the Website or App.

22. Miscellaneous

These Terms and any policies or operating rules posted by us on the Website or App or in respect to the Website or App constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision. These Terms operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time.

23. Refund Policy

At PostureCorrector.ai, we strive to ensure that our users are satisfied with our app and its ability to help improve posture and overall well-being. However, if you are not fully satisfied with your purchase or face technical difficulties, we are here to help with a clear and straightforward refund policy.

23.1. Eligibility for Refunds

We offer a 14-day refund period for all purchases made through our website or authorized app platforms. If you experience any issues or are dissatisfied with our app during this period, you may be eligible for a full or partial refund under the following conditions:

• Technical Issues: If the app fails to work as intended due to a technical error that cannot be resolved through standard troubleshooting steps, you may request a refund.
• Dissatisfaction with the Product: If you are unsatisfied with the app’s performance or features, you can request a refund within 14 days of your purchase.
• In-app Purchases and subscription: Refund requests for in-app purchases, such as premium features or subscriptions, will be handled on a case-by-case basis depending on usage of the service.

23.2. Non-Refundable Circumstances

Refunds may not be issued under the following circumstances:

• Refund requests made after the 14-day period from the date of purchase.
• Refund requests for issues caused by incompatible devices or improper usage not in line with the instructions provided.
• Multiple refund requests from the same customer for the same product or repeat abuse of our refund policy.
• Refunds will not be processed for users who have substantially used the app’s features and benefited from them within the refund period.

23.3. How to Request a Refund

To request a refund, follow these steps:

1. Contact Support: Email our support team at info@posturecorrector.ai with your order number and the reason for requesting a refund.
2. Refund Evaluation: Our support team will evaluate your request and may ask for additional details to determine eligibility.
3. Refund Processing: Once approved, refunds will be processed to the original payment method within 7-14 business days. If you made the purchase through an app store (e.g., Google Play or Apple App Store), refunds will be processed per the platform’s refund policies and timelines.

23.4. Subscription Cancellations

For users with recurring subscriptions, you can cancel your subscription at any time. However, please note that cancellations will apply to the next billing cycle, and no refunds will be issued for the current billing period.

To cancel your subscription:

• Please log on to your account, deactivate or suspend subscription OR
• Contact us at info@posturecorrector.ai to cancel or suspend your account.

23.5. Changes to the Refund Policy

PostureCorrector.ai reserves the right to modify or update this refund policy at any time. We recommend reviewing this policy periodically to stay informed about any changes. Any changes to the policy will be communicated to users through our website.

24. Contact Us

If you have any questions or concerns regarding these Terms, please contact us at:

PostureCorrector.ai
Email:info@posturecorrector.ai
Phone: +44 7513716506